Facebook integration brings many functions:

  • If you have a Facebook page, you can manage all comments, wall posts, interactions and messages coming to this page on the Desk360 platform.

  • You can manage post comments, wall posts, and posts mentioning you on the Desk360 Support Requests page.

  • You can manage customer messages received through Messenger on Desk360 Chat page.

Messenger, which is a live chat channel, enables you to chat with your customers instantly, thus solving their problems quickly.