To create a new bot, click the Create New Bot button in the upper right corner of the page that displays the bot list. Give your bot a name on the next page. We will name the bot Desk360 here for demonstration purposes.
Choose the product you want to utilize your bot for after you've named it. Once you choose a product, you'll need to choose a channel and a default language. Then, select the time period in which you want to run the bot from the working hours field at the bottom of the page. After you've completed these steps, click the Continue button to begin adding paths to your bot. You need to activate the status bar at the top right of the page to make the new bot ready to use.