Mobile Chat Android SDK

Desk360 Mobile Chat SDK for Android is an open source Android library that provides live support to your customers directly from your application by writing a few lines of code.
Features
Talk to your customers using our panel and make use of our SDK to identify a user and provide contextual support.
Powered by Firebase realtime database.
Username/email address login.
Offline messaging support.
Text, image, video (.mp4) and document (word, excel, pdf) messages.
Ability to integrate chatbots.
Multi-languages support: It supports 40+ languages.
Chat feedback.
Canned RE
Smart Plug
Custom Fields
Auto Login
Canned Response
Technical Details
Coding Language - %100 Kotlin
Persistence - Room
Reactive Programming - RXJava, RXAndroid
Multi-threading
Architecture- MVVM, Use Cases
Binding- Data Binding, View Binding
API Level 21+
Setup
To integrate Desk360 Live Chat into your Android project , add below parts to your build.gradlle
allprojects {
	repositories {
		...
		maven { url 'https://jitpack.io' }
	}
}
To enable the usage of data binding in your Android application, add the following snippet to the app/build.gradle file.
 android {
     dataBinding.enabled = true
     }
Add the dependency
dependencies {
        implementation 'com.github.Teknasyon-Teknoloji:desk360-livechat-android-sdk:1.0.8'
}
(Please change latest_release with : https://jitpack.io/#Teknasyon-Teknoloji/desk360-livechat-android-sdk)
Add File Provider to Your AndroidManifest.xml
	<application>
	...
         	<provider
         	   android:name=".YourFileProvider"
         	   android:authorities="${applicationId}.provider"
         	   android:exported="false"
         	   android:grantUriPermissions="true">
         	   <meta-data
          	      android:name="android.support.FILE_PROVIDER_PATHS"
          	      android:resource="@xml/provider_paths" />
        	 </provider>
	 ....
	 </application>
Usage
import com.desk360.livechat.manager.Desk360LiveChat
import com.desk360.livechat.manager.LiveChatHelper
import com.desk360.livechat.manager.LiveChatManager
        val settings = mapOf("age" to "23")
        
        val liveChatManager = LiveChatManager.Builder()
            .setDomainAddress("https://domain.desk360.com")
            .setToken("token")
            .setLanguageCode("tr")
            .setUserName("Luke")
            .setUserEmailAddress("[email protected]")
            .setSmartPlug(settings)
            .build()
​
        Desk360LiveChat.init(this, liveChatManager) { isActive ->
            // You can start Desk360LiveChat after initialization completed
            btnLiveChat.visibility = if (isActive) 
                View.VISIBLE
            else 
                View.GONE
        }
​
        btnLiveChat.setOnClickListener {
            // when you want to start Live Chat
            Desk360LiveChat.start()
        }
ProGuard
If you are using proguard you must add this rules to avoid further compile issues.
​
-keep class com.desk360.livechat.data.** { *; }
-keepnames com.desk360.livechat.data.** { *; }
​
Support
For further information, please with contact us [email protected]​
​
Visit our GITHUB page for usage, technical setup and detailed info.
Last modified 6mo ago