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Users
After registering on the Desk360 platform, you can distribute tasks to your teammates in different fields by assigning one of the following management elements of the Desk360 platform:
    Panel Management
    Ticket Management
    Product Management
    Finance Management
You can define 3 different roles for the users who will use the Desk360 platform according to the authorization conditions you want. The roles are as follows:
    Administrator
    Supervisor
    Agent

How can I authorize my users?

To add your teammates, follow these steps: Settings > Users > + Add User
When registering your users, you must enter the following information of your user:
    Full Name
    Email
    Password
    Role
    Group(s)
    Status
    Products
After adding the necessary information, you complete the user adding process by clicking Save.
After the adding process is completed successfully, users registered to the platform can log in with the email address they registered on the platform and the password you set, by clicking the link https://yourdomain.desk360.com/login.
Last modified 8mo ago