Users
After registering on the Desk360 platform, you can distribute tasks to your teammates in different fields by assigning one of the following management elements of the Desk360 platform:
Panel Management
Ticket Management
Product Management
Finance Management
You can define 3 different roles for the users who will use the Desk360 platform according to the authorization conditions you want. The roles are as follows:
Administrator
Supervisor
Agent
How can I authorize my users?
To add your teammates, follow these steps: Settings > Users > + Add User
When registering your users, you must enter the following information of your user:
Full Name
Email
Password
Role
Group(s)
Status
Products
After adding the necessary information, you complete the user adding process by clicking Save.
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