Now, for customers that select the Integrations button, let’s edit the path with the same name as before. Let's say we want to assign customers who want to learn more about Integrations to online agents. Follow-up Actions, rather than reply buttons, will be the type of action that will work best for us in this scenario. You can assign your customers to a group or representative via follow-up actions, or you can stop the bot and redirect them to the survey page. We'll use the Assign To option from the Follow-up Actions menu to complete this path by assigning it to the customer agent. Now, customers that select the Integrations button will be assigned to a group or representative.