After activating the application notifications for iOS through the panel with the Turn Notifications On / Off button, you can upload your Production Push Certificate and enter your Certificate Password or Bundle ID information to complete the integration.
After activating the notifications for Android, you must enter the Firebase Server Key and Firebase Sender ID information or the Bundle ID data. In this way, you can complete the notification integration process.
In order to perform your notification integration processes properly, you can follow up your transactions from the Logs section in the upper right corner of the areas reserved for iOS and Android in the Desk360 Notifications section. In this way, you will be reviewing error conditions.
If you have a notification provider, you can use the Callback method notification feature.