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Desk360
Introduction to Desk360
Start
Quick Start Guide
User Communication Channels
In-App Message Box Channel
Web Contact Us Channel
Email Channel
Apple App Store Channel
Google Play Store Channel
Huawei AppGallery Channel
WhatsApp Channel
Live Chat Channel
Instagram Channel
Facebook Channel
Twitter Channel
Desk360 Platform Navigation
Dashboard
Tickets
Chat
Reports
Ticket Analysis Reports
User Performance
SLA Reports
Product and Communication Channel Integrations
Chatbot Integration
Settings
Users
INTEGRATIONS
JIRA
Slack
Trello
Desk360 Mobile SDK
Mobile iOS SDK
Mobile Chat iOS SDK
Mobile Android SDK
Mobile Chat Android SDK
Desk360 Flutter SDK
DESK360 API (beta)
API Documentation
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Reports
The Reports tab is where data regarding the products whose integration processes have been completed and the channels they are connected to can be visualized with graphics.
From the Reports tab, you can access the historical breakdown of tickets from your customers on a product basis. Let's examine how you can interpret these graphs and the data they provide under two main titles as Ticket Analysis and User Performance.
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Automatic Assignments
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Ticket Analysis Reports
Last modified 11mo ago
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