Flutter SDK
- Turn all your customer support requests into tickets and interact with these messages using our powerful platform.
- Flutter SDK has highly customizable and flexible UI options.
- Push notifications and deep linking support options are both available.
- Give multilingual support for your customers: It supports 40+ languages.
- Flutter SDK supports different types of media and file formats.
- It's easy to use and integrate. After writing only a few lines of code, you're ready to use!
Add below code into your
pubspec.yaml
file under dependencies
section.desk360flutter:
git:
url: https://github.com/Teknasyon-Teknoloji/desk360-flutter-sdk.git
ref: 0.1.0
And run
$ flutter pub get
- IOS
- Set minimum ios version 10.0 or higher in
ios/Podfile
like:platform :ios, '10.0'
- Add
use_frameworks!
intoios/Podfile
if not exists. - Run
$ cd ios && pod install
- ANDROID
- Set kotlin_version "1.4.32" or higher in
android/build.gradle
- Set
minSdkVersion
to 21 or higher inandroid/app/build.gradle
- Add
maven { url 'https://raw.githubusercontent.com/Teknasyon-Teknoloji/desk360-android-sdk/master/' }
intoandroid/build.gradle
(Add into repositories under allprojects)
You must add your info.plist file.
<key>NSPhotoLibraryUsageDescription</key>
<string>Allow the app to access your photos.</string>
Permission text is optional. you can type whatever you want. But this permission not optional. If you didn't add this permission. Desk360 Images attachment property doesn't work
Note: If no deviceId is provided, Desk360 will use device's UUID, which might cause your app to lose tickets when the application is deleted. If use environment type .production, Desk360 will look at prod url. If no application language is provided, Desk360 will use device's language.
import 'package:desk360flutter/enums/environments.dart';
import 'package:desk360flutter/enums/platforms.dart' as Platforms;
import 'package:flutter/material.dart';
import 'package:desk360flutter/desk360flutter.dart';
if (Platform.isIOS) {
Desk360flutter.start(properties: {
"appID": "aOJe1THakL03kwONmc2U4utYCeW16zJr",
"deviceID": "34567",
"languageCode": 'en',
"environment": Environment.SANDBOX.value,
"countryCode": 'tr',
"bypassCreateTicketIntro": true,
});
Desk360flutter.show(animated: true);
} else {
var androidDeviceInfo = await deviceInfo.androidInfo;
var deviceId = androidDeviceInfo.androidId;
Desk360flutter.initialize({
"appID": "aOJe1THakL03kwONmc2U4utYCeW16zJr",
"appVersion": "1.0.0",
"languageCode": 'en',
"environment": Environment.SANDBOX.value,
"platform": Platforms.Platform.GOOGLE.value,
"countryCode": 'tr',
"name": "Test-092021"
}, "", deviceId);
Desk360flutter.start();
}
import 'package:desk360flutter/desk360flutter.dart';
Desk360flutter.getTicketId()
.then((value) => {print("Ticket ID: $value")});
If you would like to get a list of the unread tickets you can do so like follows:
Desk360flutter.getUnreadTickets().then( (results) {
print(results);
});
You can show the unread tickets the way that fits your app design and expierence. If you want to navigate to a specific ticket detail you can do so so by following:
Desk360flutter.ticketDetailsViewController(unreadTicket);
Last modified 1yr ago